What We Collect and Why We Collect It
When you create an account, we collect your name, email address, phone number, and the payment method you register — whether that is bKash, Nagad, or Rocket. This lets us verify your identity, process deposits and withdrawals, and keep your account secure. When you make a
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payment, we record the transaction reference, the wallet number used, and the amount. We do not store your bKash or Nagad PIN — that stays between you and your wallet provider. We also collect device data: browser type, IP address, and session timestamps. This helps us
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detect unusual login attempts and flag activity that does not match your normal account behaviour. If you contact our support team, we keep a record of that conversation to follow up on your query. All data collection depends on your local law and the eligible region
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you access from. We do not sell your personal data to third parties for marketing. Where we share data with payment processors or fraud-prevention services, those partners are bound by data agreements aligned with the purposes set out here.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.